Path: Creditors > Payment Execution
Due to the incorrect creditor being selected or invoice amount being entered you may need to
reverse a payment from the Payment Execution screen or there may be an occasion where you
may need to reverse an entire payment run.
Please note: if you have used an incorrect Tender type of DD (which do not get used in Payments - you should be using BP instead) - you will not be able to reverse payment on these. You will have to do a journal see 'Cancelling a Creditors Direct Debit' manual.
First ensure the Creditor Payment batch these payments are in is unfinalised, then follow
the steps below.
1. Highlight the payment you wish to reverse (you can only reverse one payment at a time)
2. Click [Reverse Payment] this will remove the payment from Payment Executions and the
Creditor Payment Batch and return the invoices to the Outstanding Invoices tab in Creditor