Creditors - Reversing a Payment (as made incorrectly)

Path: Creditors > Payment Execution

Due to the incorrect creditor being selected or invoice amount being entered you may need to
reverse a payment from the Payment Execution screen or there may be an occasion where you
may need to reverse an entire payment run.

Please note: if you have used an incorrect Tender type of DD (which do not get used in Payments - you should be using BP instead) - you will not be able to reverse payment on these. You will have to do a journal see 'Cancelling a Creditors Direct Debit' manual.  

First ensure the Creditor Payment batch these payments are in is unfinalised, then follow
the steps below.

1. Make sure you select [Creditor] only

2. [Payment Method] select the one you want to reverse

3. Highlight the payment you wish to reverse (you can only reverse one payment at a time)

4.. Click [Reverse Payment] this will remove the payment from Payment Executions and the
Creditor Payment Batch and return the invoices to the Outstanding Invoices tab in Creditor
Payments screen.

3.  Select [Clear All - Dont Print]  - also click on cheque & Electronic & BPay to remove all the transactions - as you dont want to pay these again

If the payment is no longer in the Execute screen

Path: Finance > Gen Ledger > Batch Transaction Entry > Creditor Payments

1.  In Creditor Payments

2.  Select the Batch

3.  [Unfinalise] make sure the batch is unfinalsied

4. Select [Execute Payments]

This will send the payments back to the execute screen - then follow the example above